Dunkinrunsonyou provides the official Dunkin’ Donuts customer satisfaction survey. After buying a medium or large beverage, the receipt prints an 18‑digit survey code that must be entered on dunkinrunsonyou.com within three days of the purchase date. The portal offers English and Español with a single click to switch languages. If the receipt lacks the code, shoppers can still start the questionnaire by supplying the store number, purchase date, time, order number, and type of visit. Each valid entry enters the draw for a free classic donut and there is no limit on the number of distinct receipts you may submit.
To complete the survey, answer the brief questions about store cleanliness, staff friendliness and product quality; the process takes roughly three minutes. Once finished, the system displays a unique validation code that should be written on the back of the receipt or saved digitally. Present that receipt with the validation code on a subsequent visit, order a medium or large drink, and the staff will provide the complimentary classic donut. The validation code expires seven days after issuance. For technical help, call 800‑859‑5339 or email customerservice@dunkinbrands.com during Monday‑Friday business hours (8:30 AM‑5:00 PM ET).
DunkinRunsOnYou.Com – How to Redeem a Free Classic Donut Survey Code
- by Veronica
- August 25, 2024
The DunkinRunsonYou.com portal is the official online location for the Dunkin’ Donuts customer satisfaction survey. By answering a short set of questions you can earn a chance to receive a free classic donut on your next visit.
The survey is offered in two languages: English and Español, making easy for a broad range of customers to share their thoughts.
Start the survey in English | Español
Complete the questionnaire within three days of purchase and you will be entered into the draw for a free classic donut.
The 18‑digit survey code is printed on your receipt. Enter that code on the website to start the survey. Below is an example receipt for reference.
Sample receipt showing the 18‑digit code
You can begin the survey without the code by providing other receipt details such as store number, purchase date, time, order number, and type of visit.
Tips for a Successful Survey Experience
- Write the validation code on the back of your receipt. This helps you keep the handy for redemption.
- Save any receipt that includes a survey invitation. Even a small or medium drink purchase can generate a code.
- There is no limit on how many times you can submit the survey. Each valid entry gives you another chance at the prize.
How to Access the Dunkin’ Donuts Survey on DunkinRunsonYou.Com
Visit the official survey site at dunkinrunsonyou.com. If your receipt carries the 18‑digit code, type into the entry field and click “Start”.
If the receipt does not display a survey code, use the alternative link here to begin the questionnaire by manually entering store and purchase details.
DunkinRunsonYou Survey Homepage Overview
The homepage is clean and easy to navigate. All links you need to start the survey or change language are prominently displayed.
You can switch between English and Español with a single click, allowing bilingual customers to participate without hassle.
Enter the 18‑digit code exactly as appears on your receipt. If you mistype a digit, the system will prompt you to correct before proceeding.
Redeem Your Free Classic Donut
- Open the DunkinRunsonYou.com portal.
Navigate to the site using any web‑enabled device. The portal works on desktops, tablets, and smartphones.
- Enter the 18‑digit survey code.
Copy the code from the receipt into the input box and click “Start”. The system validates the code instantly.
- Complete the feedback questionnaire.
Answer questions about store cleanliness, staff friendliness, product quality, and overall experience. The survey typically takes about three minutes.
- Record the validation code.
When you finish, a unique validation code appears on the screen. Write this code on the back of your receipt or keep a copy.
- Redeem the prize at a Dunkin’ location.
On your next visit, show the receipt with the validation code ordering a medium or large beverage. The staff will hand you a free classic donut.
Note: The free donut is only offered when you purchase a medium or large drink. The donut is given as a complimentary item, not as a cash alternative.
Survey Details at a Glance
Contact for Survey Support
Phone: 800‑859‑5339
Email: customerservice@dunkinbrands.com
Business Hours: Monday – Friday, 8:30 AM – 5:00 PM (Eastern Time)
Official Dunkin’ Website: https://www.dunkindonuts.com/
Frequently Asked Questions
What should I do if my receipt does not show an 18‑digit survey code?
is rare but possible for a receipt to omit the code. In that case, you can still take the survey by clicking the alternate link provided earlier. The survey will ask you to enter the store number (often labeled “PC”), the date and time of your visit, your order number, and the type of transaction (drive‑through, store‑front, etc.). Make sure the matches the receipt you have; otherwise the system may reject the entry. After submitting these details you will be directed to the same questionnaire, and upon completion you will receive a validation code that can be used for the donut prize.
Can I complete the survey after the three‑day receipt window?
The system only accepts entries that are made within three days of the purchase date printed on the receipt. This rule ensures that feedback reflects a recent experience. If you attempt to start the survey after the window has closed, the website will display a message indicating that the receipt is no longer eligible. In such a scenario, you would need to make a new purchase to receive a fresh receipt and code.
Are French or German language options available for the DunkinRunsonYou survey?
No, the survey is limited to English and Español. The company has decided to focus on these two languages they cover the majority of its North American customer base. If you are more comfortable in another language, you may use a translation tool to the questions, but the official submission must be completed in either English or Spanish.
How do I use the validation code to claim my free donut?
After you finish the questionnaire, write the validation code on the back of the receipt or save a screenshot. When you return to any Dunkin’ location, order a medium or large beverage and present the receipt with the validation code to the staff. The employee will scan the code in their system and hand you the complimentary classic donut. The donut must be claimed within seven days of receiving the validation code; otherwise the coupon expires.
Is there a limit to how many times I can take the survey?
There is no strict limit on the number of surveys you can submit, as long as each entry is tied to a distinct receipt with a valid code and falls within the three‑day period. , the company expects honest feedback, so submitting multiple surveys for the same purchase is discouraged. Each new purchase that provides a fresh receipt gives you another chance to earn a donut.
What should I do if the website does not accept my survey code?
If the site rejects the 18‑digit code, double‑check that every digit is entered correctly; the code is case‑sensitive and includes both numbers and letters. Verify that the receipt is still within the three‑day validity period. If the code still fails, may be a printing error on the receipt. In that case, you can use the alternate entry method that asks for store number, date, time, and order details. Should you encounter technical difficulties, contact the support phone number listed above for assistance.
Below is a short paragraph encouraging readers to keep their receipts and share feedback, reinforcing the value of participating in the Dunkin’ survey.